Conference paper on the use of Natural Language Processing

A paper titled “Applying natural language processing to analyze customer satisfaction” authored by A. Alibasic and T. Popovic was presented at the 25th IEEE conference on Information Technology. More about the conference cab be found at the following link.

ABSTRACT – The aim of this paper is to analyze customer satisfaction by applying natural language processing (NLP). We have collected over 50,000 airline reviews from TripAdvisor data in the period from 2016 until 2019. This analysis demonstrates the capability of discovering the pain points of the customers by using data science techniques related to NLP. Our study shows that in today`s world, data-driven decisions must be taken quickly in order to maintain customer satisfaction and prevent customer churn. The paper is available at the following link.

The paper was presented on 17.02.2021 by dr Armin Alibasic

EuroCC project featured on TV programme

EuroCC project was featured on TV programme on national frequencies on 15.02.2021. Dr Tomo Popovic gave a brief interview on the upcoming 25th IEEE IT Conference on Information Techology IT2021 and announced the HPC training that will be done in context of EuroCC project. This training event is organized by HPC NCC Montenegro at UDG. More information about IT2021 Conference can be found at the following link.

EuroCC Training event organized by HPC NCC Montenegro will take place during 25th IEEE IT2021 Conference
TV Clip (PRVA TV)

EuroCC Training Event on HPC

In the context of EuroCC project, NCC Montenegro (UDG) is organizing a workshop on High Performance Computing, High Performance Data Analysis, and Artificial Intelligence. This virtual event will take place on February 18-19 together with IEEE IT 2021 Conference on Information Technology. The agenda and additional details will soon be available on: link

Also, information available on HPC portal: link

The Website

Welcome to our new website that will keep you posted on the implementation of the H2020 EuroCC project here at the University of Donja Gorica. More on the overall EuroHPC project on the link.