Agentic AI is emerging as a powerful enabler of next-generation digital transformation, business automation, and real-time decision-making. Unlike traditional AI solutions, Agentic AI systems operate as autonomous, goal-driven agents capable of planning, reasoning, and adapting over time, making decisions without continuous human intervention, and collaborating with tools, systems, and dynamic environments. Recognising its growing relevance, NCC Montenegro organised a Train the Trainers workshop for NCC members, focused on the application of Agentic AI within experience-driven industries.
The workshop was delivered by the NCC representative, Dr Armin Alibasic, who combined academic and industry expertise with his international and interdisciplinary experience across the automotive, airline, and theme park industries. The session highlighted the potential of real-time analytics enabled by Agentic AI, demonstrating how autonomous intelligence can support instant, data-driven decision-making. These concepts were illustrated through real-life industry applications and a hands-on demonstration on Databricks, a leading Data and AI platform.
The Train the Trainers approach addressed two complementary dimensions. The first focused on capacity building, providing participants with a structured and in-depth understanding of Agentic AI concepts, system architecture, required skills and tools, as well as the key challenges associated with designing and deploying agent-based AI solutions. These foundations were reinforced through business-oriented use cases, ensuring a clear link between theoretical principles and real-world industry practice. The second dimension emphasized knowledge transfer, equipping participants with the competencies needed to design, adapt, and deliver high-quality training activities tailored to SMEs, complex organizational systems, and strategic decision-makers.
By empowering trainers with both deep technical insight and practical training capabilities, NCC Montenegro ensures that Agentic AI knowledge can be effectively disseminated, scaled, and transformed into business value for industry, SMEs, and the broader digital innovation ecosystem.
